A formal equivalent of とき, meaning 'when / on the occasion of / at the time of'. It marks a special or notable occasion for doing something and is common in announcements, signage, and polite or business contexts. Because it is formal, it suits significant events rather than everyday moments.
[Verb dictionary / た-form] / [Noun + の] + 際(に)
お降りの際は、足元にご注意ください。
Oori no sai wa, ashimoto ni gochuui kudasai.
When getting off, please watch your step.
お降りの + 際 = polite 'on the occasion of alighting'
ご来店の際には、会員証をご提示ください。
Goraiten no sai ni wa, kaiinshou wo goteiji kudasai.
When visiting the store, please present your membership card.
ご来店の + 際に = formal 'at the time of your visit'
非常の際は、このボタンを押してください。
Hijou no sai wa, kono botan wo oshite kudasai.
In case of emergency, please press this button.
非常の + 際 = 'on the occasion of an emergency'
• Register: formal/written; used in notices, announcements, and business/keigo contexts. • Attaches to nouns via の, and to verbs in dictionary or た-form. • For casual everyday situations, use とき instead.
The JLPT rarely asks whether you recognise a pattern — it asks which of several similar patterns fits. These are the ones ~際(に) is tested against.
とき is the neutral everyday 'when', usable in any register; 際(に) is formal and reserved for notable occasions and polite/written contexts.
場合 emphasizes a hypothetical 'in the case/event that ~'; 際 emphasizes the timing/occasion of doing something.
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